In the modern marketing mix, every channel has its own role. SMS and Viber are your tools for urgency and speed. They are the perfect complement to your communication strategy, as they provide:
Immediate attention
The phone is always in the user's hand. This makes mobile channels perfect for messages that need to be seen right now.
High engagement
With an open rate of over 90%, you can be confident that your message has reached the audience.
Personal contact
People perceive mobile messaging as a more personal form of communication, which increases trust—provided it is used moderately and appropriately.
Offline access
SMS messages arrive even when the customer does not currently have an internet connection.
We are building an “omnichannel” strategy, where mobile notifications do not compete with email, but rather reinforce it.
We adhere to ethical standards and the law. We help you build a database through transparent consent forms (GDPR-compliant) on your website, ensuring that customers choose for themselves to receive notifications.
We segment the audience into groups (e.g., VIP clients, recent buyers). Instead of sending mass messages to everyone, we deliver only relevant offers to the right people.
We optimize your budget. The system first attempts to send a Viber message (which is more engaging and cost-effective). Only if the customer does not have Viber installed or lacks an internet connection do we automatically switch to SMS to ensure delivery.
We track not only who clicked, but also who made a purchase. We analyze which times and messages work best for your audience, in order to continuously improve results.
We partner with leading telecommunications service providers—Twilio, SMSBump (Yotpo), and Link Mobility—to ensure maximum speed and security. We integrate them directly with your CRM or marketing platform (such as Klaviyo or Omnisend), allowing you to manage everything from a single location.
Google Reviews
4.9 / 5 · 42 reviews
Maria Stoyanova
Georgi Petrov
Elena Ivanova
Maria Stoyanova
Maria Stoyanova
Maria Stoyanova
No, the best results come from combining them. Email is great for detailed content and images, while SMS/Viber is perfect for quick reminders and urgent offers. We will help you combine them effectively.
The cost per message is low, while the return on investment (ROI) is exceptionally high due to the direct nature of the channel. A well-targeted campaign often yields a tenfold return within hours.
Viber allows for greater creativity—long-form text, images, and buttons. SMS is text-only and shorter, but it is universal and does not rely on internet-based applications. We use both to reach 100% of your customers.
Through "smart" frequency rules (Frequency Capping). We configure the system to avoid sending too many messages to the same person within a short period, thereby safeguarding your brand's reputation.
Yes. Many of our clients use the service solely to provide updates on order status (confirmation and delivery), which boosts customer satisfaction without being promotional in nature.
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Send us a brief. We’ll get back to you with an initial strategy within 48 hours — free of charge and with no obligation.
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